The goal of this study was to look at the consumer and patient determinants of Hospital Brand Equity (HBE) using the Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA) statement. Scopus, Web of Sciences, PubMed, Google Scholar, Ebsco, and Elsevier databases were searched. Between 15 February and 5 March 2022, a search for studies published up to January 2022 was conducted. As inclusion criteria, article type, peer-reviewed papers, and studies based on empirical research were used. Non-English papers, dissertations, short reports, works in progress, conference publications, and book chapters were not accepted. As a result, a total of 32 studies were chosen for analysis. Three research questions on the main determinants of HBE, brand related factors, and specific factors were developed.
HTML PDFShare this article
Research and Reports in Medical Sciences received 13 citations as per Google Scholar report