GET THE APP

..

Arabian Journal of Business and Management Review

ISSN: 2223-5833

Open Access

Exploring the Role of Big Data in Personalizing Consumer Experiences in E-Commerce

Abstract

David Daiv*

Big data has become one of the most transformative forces in modern e-commerce, offering unprecedented opportunities for businesses to understand and cater to consumer behavior. By collecting vast amounts of data from various touchpoints—such as website interactions, purchase history, social media, and customer reviews—e-commerce businesses can gain deep insights into the preferences, needs, and habits of individual consumers. With this data, companies are able to deliver personalized shopping experiences that not only meet consumer expectations but also foster long-term customer loyalty. In today’s competitive marketplace, personalized experiences have become a crucial differentiator, enabling businesses to stand out in an environment where consumer attention is increasingly fragmented. The power of big data lies in its ability to turn raw information into actionable insights, which can then be used to optimize everything from product recommendations to pricing strategies

HTML PDF

Share this article

Google Scholar citation report
Citations: 5479

Arabian Journal of Business and Management Review received 5479 citations as per Google Scholar report

Indexed In

 
arrow_upward arrow_upward