This study's impact analysis reveals the promising potential of telemedicine within the Brazilian Unified Health System (SUS) to address healthcare access barriers and enhance healthcare delivery. By facilitating remote consultations, specialist referrals and remote monitoring, telemedicine has expanded access to medical services, particularly for underserved populations in rural and remote areas. Additionally, telemedicine has demonstrated its capacity to improve healthcare efficiency by streamlining care delivery processes, reducing wait times and optimizing resource allocation. However, challenges related to technical infrastructure, regulatory frameworks and digital literacy persist, requiring collaborative efforts among policymakers, healthcare providers, technology developers and other stakeholders to overcome barriers and ensure equitable access to telemedicine services for all Brazilians. This study provides evidence-based insights for policymakers and stakeholders involved in shaping the future of telemedicine in Brazil's public healthcare system, guiding efforts to harness telemedicine's transformative potential to improve health outcomes and promote health equity across the country.
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