Asiya Gul, Syed Aamir Saeed Jafery, JAVED RAFIQ, Dr. Hummayoun Naeem
Total quality management is a business approach aiming at providing quality products to achieve customer satisfaction. The paper is literature review based. The survey of the researches has helped in the development of proposed framework. It shares past practices and approaches to help managers and academicians to understand and implement TQM practices for profit maximization.
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