Gvozdanovic I and Solomon OM
Information technology is fundamentally changing the banking industry and financial supply chain activities worldwide. While the advent of e-banking offers banking firms a new frontier of opportunities and challenges, it is also revolutionizing the way business is conducted in every industry. Banks, corporations, governmental agencies and other financial institutions in Eritrea are not exceptions to this transformation. This study aims at examining the effect of e-banking on the banking industry as well as its influence on financial supply chain; if Eritrea is to adopt modern banking system. The study was based on qualitative approach and two types of interview guide questions were administered to some selected bank officials of the four banks and bank customer company managers using purposive and unstructured interviewing techniques. Findings from the study indicate that e- banking services in Eritrea are not yet initiated. The adoption of modern banking systems is believed to solve existing challenges in the banking industry, in the financial supply chain and in e-business as a whole.
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