Journal of Business & Financial Affairs

The Impact of Information Behaviour Dimensions on Decision-Making Stages: Evidence for Kuwaiti Public Organisations

Abstract

Helaiel Almutairi and Hani A Alsarraf

Aim: The purpose of this study is to investigate the impact of managers’ information behaviour on the decisionmaking process. Method: Simon’s four decision-making stages (intelligence, design, choice and review) and three information behaviour dimensions (information sources, information types, and information characteristics) were included in this analysis. Results: The initial findings of the data analysis indicated that there was a significant statistical evidence for the relationship between information behaviour and decision-making without looking at the inside dimensions of each variable. However, after extra three steps of data analysis, the final findings indicated that all information types dimension were found significant as a source of variation in decision-making four stages. Conclusion: The general finding is that information behaviour does have an impact on decision-making stages; thus it plays a vital role in decision-making effectiveness and efficiency.