India
Research Article
Behavioral Intention of Taxpayers towards Online Tax Filing in India: An Empirical Investigation
Author(s): Sharda Haryani, Bharti Motwani and Sukhjeet Kaur MatharuSharda Haryani, Bharti Motwani and Sukhjeet Kaur Matharu
Tax e-filing is one of the e-government services that have been adopted by many developed countries today, where the public has to discharge their responsibility to the government via online tax filing. In developing countries like India, due to high perceived risk by the public, a well establish integrated reliable system is required. It is very difficult to implant responsible behavior within a community, if an individual perception of risk of the e-government services is the concern. This paper attempts to develop an understanding of the factors that influence citizens’ adoption of electronic tax filing services. This exploratory study elicited information using a structured questionnaire from 250 respondents from Indore city. The results revealed that the factors like perceived ease of use and perceived usefulness significantly affect the behavioral intention of the citizen .. Read More»
DOI:
10.4172/2167-0234.1000135
Journal of Business & Financial Affairs received 1726 citations as per Google Scholar report