Addis Ababa
Ethiopia
Research Article
Assessment of Customer Satisfaction in Menelik II Health Science College, Addis Ababa, Ethiopia, 2018
Author(s): Girum Sebsibie Teshome, Fikirte Woldesilassie Woldeyohans, Elias Sebsebe Haile and Ergataw Kidane AleneGirum Sebsibie Teshome, Fikirte Woldesilassie Woldeyohans, Elias Sebsebe Haile and Ergataw Kidane Alene
Background: Every organization must define customer satisfaction regarding their market. So customer satisfaction could not be defined only standard or quality of product. Customer satisfaction is about relationships between the customer and product or service and the provider of a product or service.
Objective: The objective of this study was to assess overall satisfaction levels Customers with the administration of Menelik II health Science College.
Methodology: A cross sectional study design was conducted from Dec, 2015 to Jan, 2016 in Menelik II Health Science College. The sample size includes Students (n=233), teachers (n=20), and administrative staffs (n=29) who were available at the college during the study period and randomly selected and included in study. Structured questioner was prepared to collect the .. Read More»
DOI:
10.4172/2380-5439.1000252
Spanish 
Chinese 
Russian 
German 
French 
Japanese 
Portuguese 
Hindi 