Journal of Mass Communication & Journalism

Iyad Alnsour

Publications

• Research Article
  Building Customers Satisfaction Using Social Responsibility Communications of Islamic Banks in Jordan
  Author(s): Iyad AlnsourIyad Alnsour
  
  Diagnosing the determinants impact of social responsibility communications on satisfaction of Islamic banks’ customers and determining the statistical differences in social responsibility and customer’s satisfaction. This research is conducted using the descriptive method. The questionnaire is the main tool of data collection from research population. The sample size reached to 384 customers, and cluster random sample method is used. The study recommended some implications that improve the social responsibility applications and customers satisfaction in Jordanian Companies... Read More»
  

  Abstract PDF