Journal of Nursing & Care

Khushbu Khatri

Publications

• Research Article
  Using Clinical Microsystems to Implement Care Coordination in Primary Care
  Author(s): Daren Anderson, Khushbu Khatri and Mary BlanksonDaren Anderson, Khushbu Khatri and Mary Blankson
  
  Objective: Care coordination is a core competency for primary care nurses and an essential element of the Patient Centered Medical Home (PCMH) model. Implementing care coordination in primary care is challenging and requires changes in roles, staffing, and culture. Clinical Microsystems are frontline teams of healthcare staff that, when engaged in quality improvement, can make important contributions towards practice redesign. We used a Microsystem team to develop an effective model to integrate nurse care coordinators into a busy primary care center. Methods: A Clinical Microsystem team, supported by an improvement coach, met weekly for one year to develop and test a new nurse staffing model in a large Federally Qualified Health Center. Intervention uptake and impact on workflow was tracked by direct observation of nurses and by measuring v.. Read More»
  DOI: 10.4172/2167-1168.1000296

  Abstract PDF