Biosensors & Bioelectronics

Panyukov D

Publications

• Research Article
  The Quality of Automotive Industry: The Remote Monitoring Complex of the Quality of Enterprises Activity of Company Car Service System
  Author(s): Vladimir Kozlovskiy, Panyukov D, Odruzova V, Valentinovna AN and Vasilyevich EVVladimir Kozlovskiy, Panyukov D, Odruzova V, Valentinovna AN and Vasilyevich EV
  
  The development of the automotive industry is inextricably linked with the development of the ensuring operational effectiveness of the industry production sector, namely service maintenance. Today the car service is an important element at ensuring the competitiveness of products and a tool of improving the customer loyalty. Despite the fact that there is no direct connection between the ensuring car quality in production and the quality of service in exploitation, it is obviously that the first and the second directions definitely influence on the perceived by a consumer quality of products and services and so they form an attitude of consumer community to the brand maker. That is why the measurement of service maintenance quality is equally important for automaker as the monitoring of the quality of production processes. At the present time, in the course of sol.. Read More»
  DOI: 10.4172/2155-6210.1000223

  Abstract PDF