England
Review Article
How do the Dutch Choose their Hospitals? Results from a Survey among 311 Patients
Author(s): Suzanne Bartelink and Christiaan J. LakoSuzanne Bartelink and Christiaan J. Lako
Objective: Although it is widely assumed that in the Netherlands patients use public information from websites in their hospital choice, empirical data on the actual use of such information is scarce. Our aim is to describe the process of hospital choice and to study what factors, including social media, are related to hospital choice. Methods: In June 2011, a sample was drawn from patients who were seeking out-patient care from hospital-based clinics in the CWZ hospital in Nijmegen, the Netherlands. These patients were asked to fill in a short, self-administered questionnaire about hospital choice. A total of 419 patients visiting the hospital was included. The response rate was 74% (n=311). Results: Only 1.3% of the patients reported having used public information in their hospital choice. Most patients (85.2%) stated that they had been referred by their GP. Information from the GP,.. Read More»
DOI:
10.4172/2157-7420.S6-002
Journal of Health & Medical Informatics received 2128 citations as per Google Scholar report