Arabian Journal of Business and Management Review

Ternès A

Publications

• Research Article
  Organisational Change Agents and (Un)wanted and (Un)intended Outcomes
  Author(s): Towers I and Ternès ATowers I and Ternès A
  
  This paper shows how the behaviour of a single change agent affected outcomes. The mechanisms were demonstrated through which actions contributed to the non-achievement of planned outcomes and to the appearance of unintended, unwanted and unpredicted outcomes. The investigating was carried to establish if there were differences between good and bad change agents and also to investigate a change in an organisation with offices in several locations and analyse what happens when an organisational level change is implemented at each of the sites. By doing.. Read More»
  

  Abstract PDF