Department of Business and Public Management, KCA University, Nairobi, Kenya
Research Article
The Effect of Mobile Banking Loans on Operational Efficiency of Commercial Banks in Kenya
Author(s): Charles Orina* and Fred Sporta
The main objective of this study is to determine mobile banking effects on commercial banks’ operational efficiency. The study looked at mobile banking loans concerning commercial banks operational efficiencies in Kenya. The study was guided by the financial deepening theory. The study adopted a descriptive research design targeting 41 commercial banks in Kenya. The study adopted a census survey, using secondary data from Kenya's central bank and the commercial banks' annual financial reports in Kenya. Data on the number of loans and advances issued by the banks. The study covered nine years from 2010-2018. STATA software was used in data analysis, descriptive and statistical inferential. The independent variable was measured against the dependent variable to examine if they affected commercial banks' operational efficiency. Regression equations estimated the relatio.. Read More»
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