Industrial Engineering & Management

Department of Industrial Engineering, University of Zurich, Zurich, Switzerland

Publications

• Mini Review   
  Quality Assurance: Ensuring Excellence in Products and Services
  Author(s): Lauren Tracy*
  
  Quality Assurance (QA) is a crucial aspect of any organization's operations, regardless of its size or industry. It encompasses a set of systematic and planned activities designed to ensure that products and services consistently meet or exceed predefined quality standards. In today's highly competitive global market, where customer expectations are continuously rising, quality assurance has become a cornerstone of success for businesses. This article delves deep into the world of quality assurance, exploring its key principles, methodologies, benefits, and challenges, while also highlighting its evolving role in the digital age. Quality Assurance (QA) refers to the systematic process of ensuring that products, services, and processes meet established quality standards and consistently satisfy customer requirements. It encompasses a wide range of activities, including planning.. Read More»
  DOI: 10.37421/2169-0316.2023.12.214

  Abstract HTML PDF