Department of Manufacturing and Service Industry Management, King Mongkut’s University of Technology North Bangkok, Bangkok, Thailand
Review Article
Decision to Decertify the Quality Management Standard
Author(s): Worakamol Wisetsri*
The drivers, motivations, and performance effects of adopting quality management standards have generally been the focus of the literature on
the subject. Decertification, on the other hand, has increased significantly over the past ten years as more and more businesses have chosen to
voluntarily abandon quality-management standards without recertifying. While the drivers of the choice to at first take on quality-administration
norms have been widely contemplated, the drivers of the choice to decertify stand out enough to be noticed. We argue that innovative businesses
have a tendency to keep their quality-management certification and, as a result, do not abandon it however, radically innovative businesses are
more likely than incrementally innovative businesses to abandon quality management standards and, as a result, quality certification... Read More»
DOI:
10.37421/ 2169-026X.2022.11.370
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