Citations Report

Journal of Business & Financial Affairs : Citations & Metrics Report

Articles published in Journal of Business & Financial Affairs have been cited by esteemed scholars and scientists all around the world.

Journal of Business & Financial Affairs has got h-index 19, which means every article in Journal of Business & Financial Affairs has got 19 average citations.

Following are the list of articles that have cited the articles published in Journal of Business & Financial Affairs.

	2022	2021	2020	2019	2018
Year wise published articles	70	59	11	11	50
Year wise citations received	353	392	303	251	188

Journal total citations count	1726
Journal impact factor	5.43
Journal 5 years impact factor	6.67
Journal cite score	7.52
Journal h-index	19
Journal h-index since 2018	15

Important citations

Causal Factors Influencing Loyalty of Commercial Bank Users in Sakon Nakhon Municipality Sakon Nakhon Province View at Publisher View at Google Scholar View at Indexing
THE CAUSAL FACTORS INFLUENCING THE PERCEIVED VALUE, SATISFACTION OF SERVICE QUALITY AND DESTINATION IMAGE OF HISTORICAL ATTRACTIONS (WORLD HERITAGE SITES) OF AYUTTHAYA HISTORICAL PARK - SUKHOTHAI - SISATCHANALAI AND THE KAMPHAENG PHET OF THAILAND View at Publisher View at Google Scholar View at Indexing
Analisis Kepuasan Klien Atas Aspek Layanan Winston Central View at Publisher View at Google Scholar View at Indexing
PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN NASABAH View at Publisher View at Google Scholar View at Indexing
Gestión administrativa y calidad de servicio deportivo en complejo Andrés Avelino Cáceres de Villa María del Triunfo, Lima 2019 View at Publisher View at Google Scholar View at Indexing
Analisa Pengaruh Kualitas Pelayanan, Kepuasan Terhadap Loyalitas Dari Pelanggan Pemilik E-Commerce Sebagai Pengguna Jasa J&T Express Di Karesidenan Madiun View at Publisher View at Google Scholar View at Indexing
EVALUATION OF BANKING SERVICES QUALITY ON THE SERVQUAL APPROACH BASIS: MODERN INTERPRETATION View at Publisher View at Google Scholar View at Indexing
Quality management of banking services View at Publisher View at Google Scholar View at Indexing
Propuesta para mejorar la calidad de servicio en el área de operaciones en la empresa GRL SEGURITY SAC. Lima, 2019 View at Publisher View at Google Scholar View at Indexing
PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN NASABAH View at Publisher View at Google Scholar View at Indexing
PENGARUH COURTESY, DAYA TANGGAP DAN KEPUASAN NASABAH TERHADAP LOYALITAS NASABAH BMT ASSYAFI'IYAH CABANG PURBOLINGGO View at Publisher View at Google Scholar View at Indexing
Effect of Employee Participation and Patient Focus Approaches in the Scope of TQM on Hospital Performance View at Publisher View at Google Scholar View at Indexing
Calidad de servicios de la Biblioteca Central Dr. Alejandro Muñoz Dávila de la Universidad Técnica de Manabí View at Publisher View at Google Scholar View at Indexing
PENGARUH ETIKA BISNIS ISLAM, LINGKUNGAN FISIK DAN RESPONSIVENESS TERHADAP LOYALITAS NASABAH DENGAN KEPUASAN NASABAH SEBAGAI … View at Publisher View at Google Scholar View at Indexing
Calidad de servicio y satisfacción de las usuarias víctimas de violencia familiar y sexual del Centro Emergencia Mujer Satipo 2019 View at Publisher View at Google Scholar View at Indexing
Calidad de servicio y satisfacción del cliente en la Financiera Qapaq SA; Agencia Huancayo-2017 View at Publisher View at Google Scholar View at Indexing
Testing the Effect of Knowledge Management Capabilities on Service Quality View at Publisher View at Google Scholar View at Indexing
TWITTER AS A CUSTOMER SERVICE MANAGEMENT PLATFORM: A STUDY ON INDIAN BANKS View at Publisher View at Google Scholar View at Indexing
Assessing citizens' perception of service quality at Huduma centres in Nairobi County, Kenya. View at Publisher View at Google Scholar View at Indexing
Impact of Service Quality on Customer Satisfaction towards Online Banking View at Publisher View at Google Scholar View at Indexing
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Journal Highlights

Google Scholar citation report

Citations: 1726

Journal of Business & Financial Affairs received 1726 citations as per Google Scholar report

Journal of Business & Financial Affairs peer review process verified at publons

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Journal of Business & Financial Affairs