Patient counseling and patient education services to enhance medication safety and to improve patient compliance

9^th Annual European Pharma Congress

June 26-28, 2017 Madrid, Spain

Christina Yuen Ki Leung

Shenzhen Hospital-The University of Hong Kong, China

Posters & Accepted Abstracts: Pharmaceut Reg Affairs

Abstract :

HKU-SZH (The University of Hong Kong-Shenzhen Hospital) has adopted good practices from the West and has implemented an advanced clinical pharmacy system. We use near-patients and near-doctors approach to provide high quality of clinical pharmacy service to patients and the healthcare professionals. We regard medication safety and quality of patient care as our highest priorities. Patient education is one of our quality improvement tools to enhance medication safety, improve patient compliance and optimization of drugs use. Since 2013, a team of clinical pharmacists have prepared over 50 types of patient drug information leaflets, 2 comprehensive booklets for warfarin and diabetic patients, and 9 sets of videos to show patients to use different types of inhalation devices, oral syringe, tablet cutter and tablet crusher. In addition, our clinical pharmacists provide patient counseling service in the smoking cessation clinic, diabetic clinic and pediatric respiratory clinic on weekly basis. The clinical pharmacist also delivers educational talks to patients in the cardiac rehabilitation center bi-monthly, to the antenatal patients on â�?�?safety of drugs use in pregnancyâ�? annually and to the diabetic patients on endocrine ward on the use of insulin weekly. Every 2 to 3 months, the pharmacists provide teaching sessions to patients and the public in the out-patient forum on different topics such as effective use of insulin, drugs use in hepatitis B, medication safety in children, use of different inhalation devices, and drugs use for smoking cessation. Furthermore, the clinical pharmacists provide patient counseling on the wards for stroke patients as per stroke clinical pathway, and for patients who are on warfarin using the comprehensive warfarin booklet and the patient leaflet that we prepared. The clinical pharmacists have received good feedback from the healthcare professionals and the patients regarding our patient counseling and patient education services, and we also see the positive impact in the medication incidents occurrence. The clinical pharmacy team endeavors to improve the quality of pharmaceutical care, with an aim to improve the safety and efficacy of drugs use..

Biography :

Email: cykleung@hotmail.com