PATIENT SAFETY AND QUALITY INITIATIVE BY EVALUATING AND IMPROVING THE HANDSOFF PROCESS AT ENDOSCOPY SUITE IN IN A TERTIARY CARE HOSPITAL IN KARACHI, PAKISTAN

International Conference on General Practice & Hospital Management

December 8-9, 2016 | Dubai, UAE

Naveen Najmuddin and Sonaila Sarwar

Aga Khan University, Pakistan

Posters & Accepted Abstracts: J Gen Practice

Abstract :

One of the most serious pieces of patient care is the handoff. This is the point of time when crucial evidence of the patient's care is transferred to the patient's new care provider. Significant outcomes from current and appropriate studies on patient safety and clinical handoffs are concise and studied. After concisely revising process management the purpose of this paper is to discuss how these disciplines can be combined to further improve patient safety in handoff. After analyzing the root cause of specific Incidents related to unstable transferring of patient within the hospital it was identified that proper hands-off process was not followed. For the purpose of effective implementation of international patient safety goal (improve effective communication) SBAR tool was utilized which were: process mapping; brain storming and review of graphical presentation of indicators were done. The project methodology that was followed was a JURANS CQI methodology for quality improvement and patient safety. Organizational Continuous Quality Improvement � Plan-Do-Study-Act method was used. Analyzed the current practice, identified the learning needs, and developed the Hands-off tool. Determined the readiness to accept the change, implemented and established a plan for making an improvement, educate and enhance awareness among health care workers as per patient safety guidelines. A team of nursing management was involved and aimed at effective and efficient implementation of Hands-off process for patient safety. An action plan was developed in which initial in-service was conducted with end �user. Health care workers integrated patient safety knowledge related to the risk of fall, performed pre-sedation assessment, ensured medical equipment in working condition.

Biography :

Email: Naven.najmuddin@aku.edu